– Unhappy with what you got? Email us on email@example.com, we shall dedicate a Happiness Consultant to resolve your issue within 8 working hours.
– We replace only manufacturer defect not refund.
- In case of delay in delivery of your gift due to the delivery pincode being in a COVID-19 containment zone (as updated by respective State/Central Government), no refunds will be made. However,
– Your secrets are safe with us, along with your personal details, photos and anything else you share.
– All the files you share to customise your order are permanently deleted after the surprise is completed.
– Delivered product might vary slightly from the image shown.
– The date of delivery is provisional as it is shipped through third party courier partners.
- We try to get the gift delivered close to the provided date. However, your gift may be delivered prior or after the selected date of delivery.
- To maintain the element of surprise on gift arrival, our courier partners do not call prior to delivering an order, so we request that you provide an address at which someone will be present to receive the package.
- Delivery may not be possible on Sundays and National Holidays.
- For International deliveries, custom charges might be levied which are payable by the recipient.