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TRACK, CANCEL, RETURN/EXCHANGE
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My return was picked up but I haven't received my refund yet

Refund will be initiated after we receive the item and it passes the quality check.
Refund time depends on the mode of refund:
Bank Account
Time the item takes to reach us + 1 to 3 business days.
Online Refund
Time the item takes to reach us + 7 to 10 business days.
PhonePe Wallet
Time the item takes to reach us + 1 business day.
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My payment has been debited multiple times

We are sorry that your payment got debited multiple times. The extra amount debited from your bank/card account will be automatically refunded.
Refund time depends on the mode of payment:
Online Refund
7 to 10 business days.
PhonePe Wallet
1 to 3 business day.
PhonePe Wallet
Time the item takes to reach us + 1 business day.
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My bank account details for refund

If you have received Email/Sms from us regarding refund processing, Please send us the following details to process your refund as the earlier bank account details which were shared by you might be incorrect:
Refund time depends on the mode of payment:
Account Holder's Name
Bank Name
Bank Account Number
Type of Account (Savings/Current)
IFSC Code (Can be found on your bank cheque leaf)
Please tap on Contact-Us and choose Email option to send us the details. Once we receive the above details, the refund request will be initiated within 1-3 business days. The amount will reflect in your bank account within 1 business day from the time the request has been processed.‚Äč
Email Us
We will get back to you in 24-48 hours.

I am unable to pay using wallet

Sorry you are facing issues with payment by wallet. Please use "Contact Us" option below to send us relevant information to help you.
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I am unable to login to my account

You can recover your password using the 'Forgot Password' link in the login page. If you are still unable to access your account, then please call our customer care.
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We will get back to you in 24-48 hours.
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I want to unsubscribe from promotional emails and SMS

To unsubscribe from promotional SMSes please email us.
To unsubscribe from promotional emails please click on unsubscribe link on the emails you have received.
Email Us
We will get back to you in 24-48 hours.
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